Sub-Shop Contact Us Page Banner with BDSM-themed imagery and text directing users to customer support.

Info & Customer Service

Our Philosophies on Sexual Inclusion and our Offerings, Why We Started, Store Policies, Guarantees, Shipping, Returns and Much, Much More!

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FAQs Page Banner featuring BDSM accessories and items, highlighting frequently asked questions about Sub-Shop products.

Frequently Asked Product Questions & Product Guides

Questions? First time? Of course you have questions, and we've got answers! Click to find out more about this lifestyle and all the fun stuff that goes with it!

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Do you have a question about a product? Would you like to suggest a product you'd like for us to offer?

We're a little tied up at the moment, but you can still contact us here and we'll answer you as soon as possible.

Contact Hours

Our Office is Open Monday - Thursday

8:30am - 3:30pm & 8:30am - 12:00 CST.

6940 Industrial Loop, Greendale, WI USA

customerservice@sub-shop.com